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Common HVAC problems, explained

Sixteen guides covering the cooling and heating faults that come through this line most often: what causes them, what a technician checks, what the repair typically costs, and when it is an emergency rather than an inconvenience.

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Answer

How do I work out what is wrong with my HVAC system?

Start with what the system is doing rather than how the house feels. Whether it runs at all, whether air moves, and whether the breaker has tripped each point at a different fault. Pick the guide below that matches, or call (855) 321-3194.

Safety first

Is this a call now, or a call the utility first?

Call now

  • No cool air during a heat advisory
  • No heat with outdoor temperatures below freezing
  • Burning smell from the vents
  • Water pooling at the air handler
  • Ice on the line set
  • Breaker tripping on every cycle

Call (855) 321-3194 and give your ZIP code.

Shut it off and call the utility or 911 first

  • You smell gas: leave the building, then call the gas utility or 911
  • Smoke or sparking at the equipment
  • A carbon monoxide alarm is sounding: leave and call 911

Reference: CPSC recalls and US Fire Administration heating fire safety.

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Written and fact-checked by the HVAC Emergency USA editorial team. Last updated . Editorial policy.

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